How to Split a Payment Across Two Cards
Has a customer asked to pay with two different cards? There isn’t a single “split payment” button, and that’s okay. You can do it in a couple of minutes by giving them two separate checkouts, one for each card. Here are two easy ways.
- There’s no built-in split-payment button. You split a payment by creating two separate checkouts.
- Each checkout is charged to one card, so two checkouts means your customer can use two cards.
- Easiest way: remove some items so the balance drops, let them pay, then add the items back for a second checkout.
- Don’t want to touch the items? Mark part of the order as paid, let them pay the rest, then mark it back to owed for the second checkout.
Why there’s no split button
Every checkout in Thryft Ship is charged to one card at a time. So to let a customer split their total across two cards, you hand them two checkouts instead of one, and each one gets its own card. Nothing is broken. You’re just breaking the order into two payments, and there are a couple of simple ways to do it.
Method 1: Split by items
Best when the split lines up with specific items, like “put these on one card and those on the other.”
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Open the order
Go to your Orders page and open the customer’s order.
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Remove the items for the second card
Take the item or items they want on their second card off the order. Their balance drops to just the first group.
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Let them pay the first card
Send them to checkout. They pay the remaining balance on card one.
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Add the items back
Once that first payment lands, add the removed item or items back onto the order.
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Let them pay the second card
Send the new checkout for that amount. They pay it on card two, and you’re done.
Method 2: Split the amount without removing anything
Prefer to leave the order exactly as it is? You can split the dollar amount instead, using the paid and owed statuses.
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Mark part of the order as paid
On the order, mark the item or items for the second card as Paid. Their checkout balance drops to only the remaining items.
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Leave yourself a note
Jot a quick note that that item still needs to be paid, so you don’t forget it isn’t actually paid yet.
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Let them pay the first card
They check out and pay the remaining balance on card one.
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Mark that item back to owed
Switch the item you marked earlier back to Owed. Now it’s the balance again.
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Let them pay the second card
They check out and pay that balance on card two.
There are a couple of ways to get there, so use whichever feels easier: split by item, or split the dollar amount. Both land in the same place, two clean checkouts your customer can pay on two different cards.
Common questions
Is there a built-in “split payment” button?
Not right now. You split a payment by creating two separate checkouts, one for each card, using either method above. It only takes a couple of minutes.
Can they really use two different cards?
Yes. Each checkout is its own payment, so your customer can pay one checkout on one card and the next checkout on another.
Will the items still ship together?
Yes. Once both checkouts are paid, everything is on the same order and you can ship it all in one package.
What if I forget an item is marked paid?
That’s exactly why the note-to-self step matters in Method 2. Set the item back to Owed before your customer pays the second half so your totals and payouts stay correct.
Can I split into more than two payments?
Yes. It’s the same idea, just repeat it. Create as many checkouts as your customer needs, one per card.
Ready to set it up? Open the order from your Orders page and create the two checkouts whenever your customer is ready.