You build real relationships with your customers. Retention is higher. Your community actually knows you. For many sellers, it’s the most rewarding way to run a business.
But that connection comes with a cost.
A lot of your most valuable time ends up going to manual work — tracking bids and BINs, following up with buyers, sending payment links, managing shipping, and making sure nothing slips through the cracks.
That’s exactly why we’re building something new.
The Thryft Ship Sales Assistant — a behind-the-scenes assistant designed to help you run drops and auctions more efficiently, while keeping the personal connection that makes Instagram selling special.
$29.99 / month
What the Sales Assistant is being built to do
You’ll be able to create drops and post directly from Thryft Ship into your Instagram feed — keeping everything streamlined from creation to publish.
1Create a Drop — fast
Upload your product photos
Images are grouped into items automatically
Your selling rules (bidding, BIN, or both) are applied
Pricing is recommended
Captions are drafted in your tone of voice
Everything is reviewable before you post.
2Track bids + BINs automatically
Recognizes valid bids
Keeps track of the current high bid
Supports BIN claims
Optional auto-replies (you control messaging)
The assistant stays on top of activity so you can focus on your customers.
3DM winners with real checkout
Winners receive automated DMs with checkout buttons — plus optional Open Bag flows for bundling.
Repeat buyers get fast, pre-filled checkout for a smoother experience.
4Combine multiple wins
If someone wins multiple items, everything is bundled into one checkout.
5Open Bag
Bundle purchases into fewer shipments
Add items over time
Incremental shipping when applicable
Close bag when ready to ship
6Reminders + expirations
Automated reminders help reduce ghosting, with manual controls when you want them.
Payments & Fees
Because the Sales Assistant uses Thryft Ship Payments, you can accept payments directly through checkout — no Venmo, PayPal, or manual links.
Thryft Ship fee: 2% of the item subtotal
Stripe processing fees: handled just like current Thryft Ship payments (paid by buyer by default, or absorbed by seller via settings)
Want the full breakdown? You can read more about how payments work here:
Thryft Ship Payments
FAQ
When do winner DMs go out?
Winner DMs are designed to send after the full drop completes, so if a buyer wins multiple items in the same drop,
they can receive a combined checkout instead of separate messages.
Can I run BIN-only or bidding-only?
Yes — both are supported based on your settings.
Can I customize messages?
Yes. Bid replies, winner DMs, and reminders are editable.
What happens if someone doesn’t pay?
Checkouts are designed to have a time window (example: 12–24 hours, depending on your settings).
If payment isn’t completed, the checkout expires and the item is surfaced so you can quickly decide what to do next
(re-open checkout, offer to the next buyer, or mark unsold).
How does shipping work?
Shipping is calculated at checkout using your rules. We can currently support flat rate or tiered shipping costs, and take into consideration if the customer has an Open Bag or not.
Why we’re building this
Because you shouldn’t need spreadsheets, notes apps, payment juggling, and dozens of DMs just to run a successful drop.
