Terms Of Use

We are Thryft Ship Corp. (“Thryft Ship”, “Company,” “we,” “us,” “our”).

We operate the website app.thryftship.com (the “Site”), as well as any other related products and services that refer or link to these legal terms (the “Legal Terms”) (collectively, the “Services”).

Thryft Ship is a commerce infrastructure platform designed for social commerce. We provide software tools that enable sellers to manage checkout, payments, inventory, shipping, order management, and related workflows for transactions that originate on social platforms and other digital and in-person channels where supported by the Services.

Our Services may include (without limitation) payment collection, checkout links, buyer accounts, inventory management, shipping label generation, carrier integrations, order tracking, data and analytics tools, and automation features made available from time to time. Certain features are powered by third-party service providers, including payment processors and shipping carriers.

Thryft Ship does not manufacture, sell, or fulfill goods. Independent sellers are responsible for their products, pricing, fulfillment, and customer communications unless otherwise stated.

We also allow you to buy shipping services from USPS. Thryft Ship provides a platform (“Services”) to assist our users in comparing, selecting, and purchasing USPS services and postage. Our Services also enable you to compile and review your shipping history, resolve inquiries through our customer support, and access other functionalities made available from time to time on our platform.

The Shipping Services we offer are intended solely for the lawful shipping of products and documents, and for transacting business with courier services. They may not be used for any other purposes. By utilizing our Services, you agree to comply with all applicable laws and regulations governing shipping and the use of courier services.

You can contact us by email at support@thryftship.com or via thryftship.com/contact

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and Thryft Ship, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

1. Eligibility to Use Our Services

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services. It is also only for users who will use our service for legitimate purposes. We do not allow fraudulent or illegal shipments. This means you will only use the site to make legitimate purchases of USPS services for the legal shipping of products and documents on your own behalf or for another person for whom you are legally authorized to act and that you will comply with all applicable laws and regulations including hazardous materials, export and customs laws and regulations, and controlled substance laws. If you were permanently suspended from our service you are not eligible to use our service. If you are using the site on behalf of an entity, you must be authorized to accept our terms.

If you are not eligible you may not purchase shipping labels through Thryft Ship. If any concerns arise please message us through support@thryftship.com.

2. Our Services

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).

2.1 Intermediary Role

Thryft Ship acts solely as an intermediary between you and couriers such as the United States Postal Service (“USPS”). We provide a platform for ordering postage, shipping products, and related services. Thryft Ship does not provide courier services directly, nor do we transport, ship, or deliver goods. Our role is limited to reselling postage, labels, and the Services listed on our Sites.

2.2 Courier Services Disclaimer

When we display courier service options on our Sites, it does not imply endorsement, approval, or sponsorship of that courier or its services. We do not guarantee the quality, availability, or performance of any services provided by these couriers. Your interactions with couriers accessed through our Sites are conducted at your own risk.

2.3 Liability and Risk

You acknowledge that Thryft Ship has no control over the couriers listed on our Sites and is not responsible for the accuracy, timeliness, or completeness of any courier-related information. Thryft Ship assumes no liability for any acts, omissions, errors, representations, warranties, breaches, or negligence by any courier, nor for any personal injuries, property damage, or other damages or expenses arising from your interactions with the courier. Your shipments are made under a shipping contract, and the risk of loss and title to your shipments passes to you once the shipment is delivered to the courier. You are responsible for filing claims with the courier for any damaged or lost shipments, subject to the courier’s legal and contractual requirements.

2.4 Your Responsibilities

It is your responsibility to locate, read, understand, and accept the terms, conditions, or rules of purchase from any courier you choose for shipping. You must ensure that your shipments comply with the terms and conditions imposed by the courier, including specific restrictions or prohibitions. For example, if a courier prohibits the shipment of hazardous materials, it is your responsibility to adhere to those regulations.

2.5 Undeliverable Shipments

If a shipment is returned to Thryft Ship by USPS or any other courier for reasons such as being undeliverable as labeled or unable to return to the sender, Thryft Ship reserves the right, at its sole discretion and without notice, to dispose of the shipment or take other actions in accordance with applicable laws. Thryft Ship will not be liable to you or any other party for actions taken regarding such shipments.

3. Intellectual Property Rights

3.1 Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the “Content”), as well as the trademarks, service marks, and logos contained therein (the “Marks”).

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services “AS IS” for your personal, non-commercial use or internal business purpose only.

3.2 Your use of our Services

Subject to your compliance with these Legal Terms, including the “PROHIBITED ACTIVITIES” section below, we grant you a non-exclusive, non-transferable, revocable license to:

access the Services; and

download or print a copy of any portion of the Content to which you have properly gained access.

solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: support@thryftship.com . If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

3.3 Your submissions

Please review this section and the “PROHIBITED ACTIVITIES” section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services (“Submissions”), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:

confirm that you have read and agree with our “PROHIBITED ACTIVITIES” and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;

to the extent permissible by applicable law, waive any and all moral rights to any such Submission;

warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and

warrant and represent that your Submissions do not constitute confidential information.

You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party’s intellectual property rights, or (c) applicable law.

4. User Representations

By using the Services, you represent and warrant that:
(1) all registration information you submit will be true, accurate, current, and complete;
(2) you will maintain the accuracy of such information and promptly update such registration information as necessary;
(3) you have the legal capacity and you agree to comply with these Legal Terms;
(4) you are not a minor in the jurisdiction in which you reside;
(5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise;
(6) you will not use the Services for any illegal or unauthorized purpose; and
(7) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4.1 Payments & Fee Authorization

If you enable or use any payment functionality offered through the Services (including checkout links, payment collection, invoicing, seller payouts, or buyer accounts), you authorize Thryft Ship to (i) initiate charges, (ii) debit balances, and/or (iii) charge a payment method on file to recover amounts you owe under these Legal Terms, including but not limited to disputes, chargebacks, refunds, negative balances, carrier adjustments (including USPS APVs), fees, penalties, and other amounts incurred through your use of the Services. These payment authorizations survive account suspension or termination to the extent permitted by law.

4.2 Third-Party Platform Permissions (e.g., Instagram)

If you connect, link, or integrate any third-party account (including social platforms) to the Services, you represent and warrant that you have the right and authority to grant us access to the applicable data and to use that data as described in these Legal Terms and our Privacy Policy, including for providing and improving the Services.

5. User Registration

5.1 User Registration

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5.2 Purchases and Payment

We accept payment methods made available through our third-party payment processor(s), including those disclosed by Stripe.

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.

You agree to pay all charges at the prices then in effect for your purchases and any applicable fees, and you authorize us to charge your chosen payment provider for any such amounts upon purchasing shipping labels and/or subscriptions, which shall both be also known as your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

5.3 Payment Processing & Intermediary Role

Certain payment features may be processed by third-party payment processors (including Stripe). By using payment features, you agree to comply with the applicable processor terms in addition to these Legal Terms. Thryft Ship facilitates payment functionality through the platform but does not guarantee that payments will be completed, authorized, settled, or made available on any particular timeline.

Payments are processed by Stripe and/or other third-party payment processors. Thryft Ship is not a bank, money transmitter, or escrow agent, and does not hold funds as a financial institution.

5.4 Disputes, Chargebacks, and Reversals

Buyers may initiate disputes or chargebacks through their financial institution or payment method. If a dispute or chargeback occurs, you understand and agree that:

the disputed amount may be reversed;

dispute or chargeback fees may apply; and

you (the seller, if applicable) are solely responsible for the disputed amount and related fees and costs.

Thryft Ship may (but is not obligated to) assist in submitting dispute evidence. Thryft Ship does not guarantee dispute outcomes.

5.5 Negative Balances; Offsets; Collections

If amounts owed cannot be recovered from your available balance, your account may reflect a negative balance. You authorize Thryft Ship to recover amounts you owe by:

deducting from current balances;

offsetting against future payouts; and/or

charging the payment method on file.

If you fail to resolve amounts owed, we may restrict account features, pause payouts, or suspend/terminate access to the Services.

5.6 USPS Adjustments / APVs

Carriers (including USPS) may assess postage adjustments after shipment based on package attributes and compliance (e.g., weight, dimensions, packaging type, rigidity, machinability, etc.). These adjustments are determined solely by the carrier, not Thryft Ship. You authorize Thryft Ship to pass through and recover carrier-imposed adjustments, including USPS APVs, through balance deductions, offsets, or charges to the payment method on file.

Thryft Ship may (but is not required to) provide information or tools to help you understand and dispute carrier adjustments; we do not guarantee the outcome of any dispute.

5.7 Shipping Labels, Delivery, and Claims

Thryft Ship does not transport or deliver shipments. Delivery performance, delays, loss, damage, seizure, or other shipping outcomes are the responsibility of the carrier and/or the shipper under the carrier’s terms. You are responsible for filing carrier claims (e.g., insurance claims, missing mail searches) as required by carrier policies.

6. Subscriptions

The purchasing of labels does not require a subscription. In the event we offer a subscription service, the following will apply.

6.1 Billing and Renewal

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge until you cancel the applicable order. The length of your billing cycle will depend on the type of subscription plan you choose when you subscribe to the Services. Payment Processing fees may apply on top of the agreed upon subcription cost.

6.2 Free Trial

We may offer a 14-day free trial to new users who register with the Services. The account will be charged according to the user’s chosen subscription at the end of the free trial.

6.3 Cancellation

You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at support@thryftship.com.

6.4 Fee Changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

7. Prohibited Activities

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
Use any information obtained from the Services in order to harass, abuse, or harm another person.
Make improper use of our support services or submit false reports of abuse or misconduct.
Use the Services in a manner inconsistent with any applicable laws or regulations.
Engage in unauthorized framing of or linking to the Services.
Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
Delete the copyright or other proprietary rights notice from any Content.
Attempt to impersonate another user or person or use the username of another user.
Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).
Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
Copy or adapt the Services’ software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
Use a buying agent or purchasing agent to make purchases on the Services.
Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
Sell or otherwise transfer your profile.

8. User Generated Contributions

The Services does not offer users to submit or post content. We may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “Contributions”). Contributions may be viewable by other users of the Services and through third-party websites. As such, any Contributions you transmit may be treated in accordance with the Services’ Privacy Policy. When you create or make available any Contributions, you thereby represent and warrant that:

The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
Your Contributions are not false, inaccurate, or misleading.
Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
Your Contributions are not used to harass or threaten (in the legal sense of those terms) any other person and to promote violence against a specific person or class of people.
Your Contributions do not violate any applicable law, regulation, or rule.
Your Contributions do not violate the privacy or publicity rights of any third party.
Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.

Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.

9. Contribution License

You and Services agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings).

By submitting suggestions or other feedback regarding the Services, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

10. Buyer Terms – Global Customer Accounts

10.1 Buyer Role and Marketplace Disclaimer

Buyers may interact with independent sellers using Thryft Ship for checkout, payments, shipping, order tracking, and related functionality. Sellers are responsible for item descriptions, fulfillment, refunds (if any), and customer service unless otherwise stated. Thryft Ship is not the seller of record for items sold by independent sellers and does not guarantee item quality, legality, or seller performance.

Thryft Ship is not responsible for seller communications, fulfillment decisions, or seller-provided policies.

10.2 Global Customer Accounts

Buyers may create a “Global Customer” account to streamline checkout, store shipping and contact information, and view order history across sellers using Thryft Ship. By creating a Global Customer account, buyers consent to:

storage of shipping/contact details, payment methods, and order history;

sharing of the buyer’s submitted information with sellers the buyer transacts with (as needed to complete orders); and

use of buyer data to provide and improve the Services, consistent with our Privacy Policy.

10.3 Buyer Payments; Disputes; Chargebacks

Buyer payments processed through the Services may be subject to authorization, fraud/risk review, and dispute processes controlled by financial institutions and payment processors. Buyers are encouraged to resolve issues directly with the seller before initiating a dispute or chargeback. Abuse of disputes/chargebacks or fraud may result in restriction or termination of the buyer’s Global Customer account.

10.4 Communications and Notifications

Buyers may receive transactional communications related to orders (e.g., confirmations, shipping updates, delivery status, refunds, or dispute updates). Communication preferences may be managed where available.

11. Social Media

As part of the functionality of the Services, you may link your account with online accounts you have with third-party service providers (each such account, a “Third-Party Account”) by either: (1) providing your Third-Party Account login information through the Services; or (2) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account. You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account, without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the Third-Party Account. By granting us access to any Third-Party Accounts, you understand that (1) we may access, make available, and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the “Social Network Content”) so that it is available on and through the Services via your account, including without limitation any friend lists and (2) we may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the Services. Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third-Party Account is terminated by the third-party service provider, then Social Network Content may no longer be available on and through the Services. You will have the ability to disable the connection between your account on the Services and your Third-Party Accounts at any time. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS. We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content. You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the Services. You can deactivate the connection between the Services and your Third-Party Account by contacting us using the contact information below or through your account settings (if applicable). We will attempt to delete any information stored on our servers that was obtained through such Third-Party Account, except the username and profile picture that become associated with your account.

We may use Social Network Content and related integration data to provide, maintain, and improve the Services (including inventory and checkout functionality) in accordance with our Privacy Policy. We do not sell Social Network Content or integration data.

12. Data, Inventory, and Platform Integrations

12.1 Data You Provide and Data We Process

To provide the Services, we process information submitted by you, your buyers, and/or generated through use of the platform. This may include (without limitation): account information, contact details, shipping addresses, package information, order details, item descriptions, inventory fields, transaction amounts, payment status, shipping label history, tracking events, and customer identifiers such as social handles (e.g., Instagram usernames) when provided.

12.2 Inventory Creation and Management

The Services may allow you to create, import, store, and manage inventory records (including item titles, descriptions, photos, prices, claim status, “claimed by” fields, and other attributes). You are responsible for ensuring that all inventory and listing information you provide is accurate, lawful, and does not infringe the rights of any third party.

You grant Thryft Ship permission to host, store, display, and process your inventory content for the purpose of operating the Services, including enabling checkout flows, order creation, shipping, customer communication, and related platform functionality.

12.3 Connected Accounts and Permissions (e.g., Instagram)

If you connect a third-party account (such as Instagram or other social platforms) or otherwise authorize access, you grant Thryft Ship permission to access and process data from that account as necessary to provide the Services. This may include (without limitation), where available and authorized: usernames/handles, profile identifiers, content metadata, product/listing information, and other information you make available through the integration.

You represent and warrant that you have all rights and permissions needed to connect the account and to grant us the access described above, and that doing so does not violate your agreements with third parties or applicable law.

12.4 How We Use Data

We use the data described in this Section to:

provide and operate the Services (including shipping label generation, inventory creation, post creation, inventory management, order creation, order management, checkout, and payment-related flows);

prevent fraud, abuse, or misuse of the Services;

provide customer support and troubleshoot issues;

develop, maintain, and improve our products and features (including automation and analytics);

generate aggregated or de-identified insights to improve performance and user experience.

We do not sell your personal data as that term is defined under applicable privacy laws. We may share data with service providers and partners (such as shipping carriers, payment processors, analytics providers, and infrastructure vendors) strictly as needed to operate the Services, consistent with our Privacy Policy.

12.5 AI and Automation Features

Certain features may use automated systems (including machine learning or AI) to assist with workflows such as organizing inventory, improving data entry, suggesting defaults, detecting potential errors, generating summaries, or powering messaging/checkout automation.

You understand that automated outputs may be inaccurate or incomplete and you are responsible for reviewing and confirming information (including shipping details, package type, weight/dimensions, addresses, item descriptions, and prices) before finalizing any transaction or shipment.

12.6 Data Retention and Account Closure

We may retain and store certain data after account closure as required to comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and for legitimate business purposes consistent with our Privacy Policy.

13. GUIDELINES FOR REVIEWS

We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to review.

14. Refunds, Cancellations, and Returns

14.1 Platform Role in Refunds

Thryft Ship provides software tools to facilitate transactions between buyers and independent sellers. Unless explicitly stated otherwise, refunds, cancellations, and returns are determined by the seller, not Thryft Ship.

Thryft Ship is not responsible for a seller’s refund, return, exchange, or cancellation policies and does not guarantee that a seller will issue a refund.

14.2 Seller Responsibility

Sellers are solely responsible for:

Communicating refund, cancellation, and return policies to buyers

Approving or denying refund requests

Issuing refunds when required by law or their stated policies

Handling customer service related to orders and fulfillment

14.3 Platform-Processed Refunds

In certain cases, refunds may be processed through the Services at a seller’s direction or as required to resolve disputes, chargebacks, fraud, or compliance issues.

You understand and agree that:

Payment processing fees may not be refundable

Carrier fees (including postage already purchased) may not be refundable

Dispute or chargeback fees may apply

Refunds may be deducted from seller balances, future payouts, or charged to the payment method on file

14.4 No Guarantee of Refund

Thryft Ship does not guarantee that any refund will be granted. Buyers acknowledge that initiating a dispute or chargeback does not guarantee a favorable outcome and may result in account restrictions if abused.

15. Prohibited Items and Seller Compliance

15.1 General Compliance Obligation

Sellers are solely responsible for ensuring that all items sold, shipped, or otherwise facilitated through the Services comply with:

All applicable local, state, federal, and international laws and regulations

Carrier rules (including USPS regulations)

Payment processor requirements

Third-party platform policies (including Instagram / Meta Commerce Policies)

15.2 Prohibited Items

The following items may not be sold, shipped, or facilitated through the Services, including but not limited to:

Illegal goods or controlled substances

Alcohol, tobacco, vaping products, or drug-related items

Weapons, firearms, ammunition, explosives, or components thereof

Animals, animal products, or endangered species materials

Adult content, sexually explicit material, or pornographic products

Healthcare items, medical devices, supplements, or pharmaceuticals

Digital goods, services, subscriptions, or access-based products

Counterfeit, pirated, or infringing goods

Hazardous materials prohibited by carriers

Thryft Ship reserves the right to update this list at any time.

15.3 Platform Enforcement

If we determine, in our sole discretion, that the Services are being used to sell, ship, or facilitate prohibited or restricted items, we may:

Suspend or terminate accounts without notice

Withhold or reverse payouts

Cancel transactions or labels

Report activity to payment processors, carriers, or authorities if required

Retain fees already paid

15.4 Seller Representations and Indemnification

Sellers represent and warrant that all items sold and shipped through the Services are lawful and permitted. Sellers agree to indemnify and hold Thryft Ship harmless from any claims, losses, fines, penalties, or damages arising from prohibited or non-compliant items.

16. Third-Party Websites and Content

The Services may contain (or you may be sent via the Site) links to or be accessible from or integrate with other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Services or any Third-Party Content posted on, available through, or installed from the Services, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Websites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the Services and access the Third-Party Websites or to use or install any Third-Party Content, you do so at your own risk, and you should be aware these Legal Terms no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Services or relating to any applications you use or install from the Services. Any purchases you make through Third-Party Websites will be through other websites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party. You agree and acknowledge that we do not endorse the products or services offered on Third-Party Websites and you shall hold us blameless from any harm caused by your purchase of such products or services. Additionally, you shall hold us blameless from any losses sustained by you or harm caused to you relating to or resulting in any way from any Third-Party Content or any contact with Third-Party Websites.

17. Advertisers

We may allow advertisers to display their advertisements and other information in certain areas of the Services, such as sidebar advertisements or banner advertisements. We simply provide the space to place such advertisements, and we have no other relationship with advertisers.

18. Services Management

We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.

19. Privacy Policy

We care about data privacy and security. Please review our Privacy Policy: thryftship.com/privacy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in the United States. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Services, you are transferring your data to the United States, and you expressly consent to have your data transferred to and processed in the United States.

20. Term and Termination

These Legal Terms shall remain in full force and effect while you use the Services. WITHOUT LIMITING ANY OTHER PROVISION OF THESE LEGAL TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SERVICES (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE LEGAL TERMS OR OF ANY APPLICABLE LAW OR REGULATION. WE MAY TERMINATE YOUR USE OR PARTICIPATION IN THE SERVICES OR DELETE YOUR ACCOUNT AND ANY CONTENT OR INFORMATION THAT YOU POSTED AT ANY TIME, WITHOUT WARNING, IN OUR SOLE DISCRETION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

21. Modifications and Interruptions

We reserve the right to change, modify, or remove the contents of the Services at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Services. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Services.

We cannot guarantee the Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Services at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance of the Services. Nothing in these Legal Terms will be construed to obligate us to maintain and support the Services or to supply any corrections, updates, or releases in connection therewith.

22. Governing Law

These Legal Terms and your use of the Services are governed by and construed in accordance with the laws of the State of Delaware applicable to agreements made and to be entirely performed within the State of Delaware, without regard to its conflict of law principles.

23. Dispute Resolution

23.1 Informal Negotiations

To expedite resolution and control the cost of any dispute, controversy, or claim related to these Legal Terms (each a “Dispute” and collectively, the “Disputes”) brought by either you or us (individually, a “Party” and collectively, the “Parties”), the Parties agree to first attempt to negotiate any Dispute (except those Disputes expressly provided below) informally for at least thirty (30) days before initiating arbitration. Such informal negotiations commence upon written notice from one Party to the other Party.

23.2 Binding Arbitration

If the Parties are unable to resolve a Dispute through informal negotiations, the Dispute (except those Disputes expressly excluded below) will be finally and exclusively resolved by binding arbitration. YOU UNDERSTAND THAT WITHOUT THIS PROVISION, YOU WOULD HAVE THE RIGHT TO SUE IN COURT AND HAVE A JURY TRIAL. The arbitration shall be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer Related Disputes (“AAA Consumer Rules”), both of which are available at the American Arbitration Association (AAA) website. Your arbitration fees and your share of arbitrator compensation shall be governed by the AAA Consumer Rules and, where appropriate, limited by the AAA Consumer Rules. The arbitration may be conducted in person, through the submission of documents, by phone, or online. The arbitrator will make a decision in writing, but need not provide a statement of reasons unless requested by either Party. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so. Except where otherwise required by the applicable AAA rules or applicable law, the arbitration will take place in United States, Delaware. Except as otherwise provided herein, the Parties may litigate in court to compel arbitration, stay proceedings pending arbitration, or to confirm, modify, vacate, or enter judgment on the award entered by the arbitrator.

If for any reason, a Dispute proceeds in court rather than arbitration, the Dispute shall be commenced or prosecuted in the state and federal courts located in United States, Delaware, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction, and forum non conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Legal Terms.

In no event shall any Dispute brought by either Party related in any way to the Services be commenced more than one (1) year after the cause of action arose. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

23.3 Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

23.4 Exceptions to Informal Negotiations and Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning informal negotiations binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction within the courts listed for jurisdiction above, and the Parties agree to submit to the personal jurisdiction of that court.

24. Corrections

There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.

25. Disclaimer

THE SERVICES ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SERVICES’ CONTENT OR THE CONTENT OF ANY WEBSITES OR MOBILE APPLICATIONS LINKED TO THE SERVICES AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICES, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES. WE DO NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICES, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND WE WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

26. Limitations of Liability

You assume all risks associated with your use of the Services. Under no circumstances will Thryft Ship, its directors, employees, or agents (collectively, the “Thryft Ship Parties”) be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including but not limited to lost profits, lost revenue, loss of data, or any other damages arising from your use of the Services, Sites, Content, or any information provided by Thryft Ship. This limitation of liability applies even if Thryft Ship has been advised of the possibility of such damages.

In particular, the Thryft Ship Parties will not be liable for:
(a) any loss of use, data, business, or profits (whether direct or indirect); or
(b) any direct, special, exemplary, punitive, indirect, incidental, or consequential damages of any kind (including, without limitation, lost profits or lost savings), arising out of or related to:
(i) any use of the Sites or the Content;
(ii) any failure or delay (including, without limitation, the use of or inability to use any component of the Sites) in the performance of Services; or
(iii) the performance or non-performance by Thryft Ship, a courier, or any other provider.

These exclusions apply regardless of whether such claims are based in contract, tort, strict liability, or otherwise, and regardless of whether Thryft Ship knew or should have known of the possibility that such damages might be incurred.

Thryft Ship’s total liability to you for any cause whatsoever, regardless of the form of the action, will at all times be limited to the lesser of the amount you paid, if any, for the specific Service giving rise to the claim. The existence of multiple claims under these Terms or related to the Sites, Services, or Content will not increase or extend this monetary limit.

For clarity, these Terms do not limit Thryft Ship’s liability for fraud, fraudulent misrepresentation, death, or personal injury to the extent that such liability cannot be limited or excluded under applicable law, nor for any other liability that cannot be limited or excluded by applicable law.

Except where prohibited by applicable law, any claim arising under these Terms must be commenced within one (1) year after the party asserting the claim first knows or reasonably should know of the act, omission, or default giving rise to the claim. There will be no right to any remedy for any claim not asserted within this time frame.

Certain U.S. state laws and international laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers or limitations may not apply to you, and you may have additional rights.

27. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the Services; (2) breach of these Legal Terms; (3) any breach of your representations and warranties set forth in these Legal Terms; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

28. User Data

We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

29. Electronic Communications, Transactions, and Signatures

Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

30. SMS Text Messaging

30.1 Opting Out

If at any time you wish to stop receiving SMS messages from us, simply reply to the text with “STOP” You may receive an SMS message confirming your opt out.

30.2 Message and Data Rates

Please be aware that message and data rates may apply to any SMS messages sent or received. The rates are determined by your carrier and the specifics of your mobile plan.

30.3 Support

If you have any questions or need assistance regarding our SMS communications, please email us at support@thryftship.com.

31. California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

32. Miscellaneous

These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.

33. Contact Us

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at: support@thryftship.com