See a Full Breakdown of Any Order
On your Purchased page, you can now click any order to slide open a full breakdown — what the buyer paid, the fees taken out, what you actually netted, the shipping economics, and who the order is for. It's all in one place, and it's just for you: your buyers never see any of it.
- Click any order card on your Purchased page to open the order details drawer (it slides in from the right).
- Five sections: Payments, Fees & Net, Items, Shipping, and Customer.
- It's seller-only — a private, at-a-glance view of what came in, what was taken out, and what you kept.
Where to find it
Head to your Purchased page. Each order shows up as a card. Click a card and a panel slides in from the right with that order's full breakdown. Close it and you're right back to your list — nothing about it is visible to your customer.
What's in the drawer
The drawer is split into five sections so you can see everything about a single order at a glance:
| Section | What it shows |
|---|---|
| Payments | Total paid, anything still owed, and a full list of receipts. An order can have more than one receipt (for example, an item payment and a separate shipping payment). If money is still owed, you'll see a red alert and an "Owes $X" badge so it's easy to spot — see below for how to collect it. |
| Fees & Net | A read-only breakdown of what you actually keep after fees — it follows your payment settings (more below). |
| Items | The items included in this order. |
| Shipping | The shipping economics: what you collected from the customer for shipping, your label cost, and your shipping net — plus whether the order used flat or tiered shipping. |
| Customer | Who the order is for — their handle and details. |
Understanding "Fees & Net"
The Fees & Net section shows what actually lands in your pocket. What it subtracts depends on how you've set up payments:
- You cover the card fee: your net is the sale minus the card processing fee minus the Thryft Ship fee.
- The customer covers the card fee: that fee is added at their checkout, so your net is the sale minus the Thryft Ship fee.
- Paid outside Thryft Ship: the Thryft Ship fee is $0 and you keep the full amount. (You'll see a gentle nudge to get paid on Thryft Ship next time, so those payments are tracked automatically.)
Collecting a balance that's still owed
If an order still owes money, the drawer makes it obvious — a red alert and an "Owes $X" badge. There isn't a one-tap "request payment" button yet, so to actually collect it you'll create a new order for that customer and send them your link:
- Create a new order and add the customer's Instagram handle.
- Add the item and the amount they owe — or the shipping owed, if that's what's outstanding.
- Send them your Thryft Ship link so they can pay.
Once they pay through that link, you're squared up — and you can delete that order afterward if you'd like to keep things tidy.
Common questions
Can my buyers see this breakdown?
No. The order details drawer is seller-only. Your fees, your net, your costs — none of it is ever shown to customers. It's purely your private view of the order.
Why is my net lower than what the item sold for?
Fees come out first: the card processing fee (if you cover it) and the 2% Thryft Ship fee on items. Shipping is tracked separately in the Shipping section, so it doesn't muddy your item net.
What if the order was paid outside Thryft Ship?
Then the Thryft Ship fee is $0 and you keep the full amount. You'll just see a nudge to get paid on Thryft Ship next time, which keeps everything tracked for you automatically.
An order shows more than one receipt — is that normal?
Yes. An order can have multiple receipts — for example, the item payment and a separate shipping payment. They're all listed under Payments. Payments made through Stripe link to the payment details; manually-marked or external ones don't.
How do I collect money a customer still owes?
There isn't a one-tap request button yet. To collect a balance, create a new order for the customer, add their Instagram handle and the item + amount owed (or the shipping owed), then send them your Thryft Ship link so they can pay.
