Short answer: no — you don’t need to send tracking numbers to your customers yourself. Thryft Ship emails them automatically at every step, so you can skip that chore entirely.
TL;DR
- You never have to send tracking by hand — Thryft Ship does it for you.
- Customers get a confirmation email when they submit their info, an email each time you add an item, and a tracking email once the label is made.
- Less work for you — and fewer “where’s my order?” messages.
What Thryft Ship sends automatically
As soon as a customer submits their shipping info through your link, Thryft Ship starts keeping them in the loop — no action needed from you.
- Confirmation email
Sent the moment they submit their details, so they know their order came through — and it gives them a chance to catch any address mistakes early.
- “Added to your order” email
Every time you add another item to their order, they get an email, so they always know what’s included.
- Tracking email
Once you buy the label, Thryft Ship automatically sends them the tracking number so they can follow their package to the door.
Less back-and-forth Automatic updates mean customers aren’t left wondering — which usually means fewer DMs asking where their order is.
What these emails look like
