Can Thryft Ship Support Soft Closes?
Short answer: not really — and we don’t recommend it. The Sales Assistant is built to end drops and finalize winners for you. But if you do soft closes, here’s how to keep things from getting messy.
- Soft closes aren’t really supported, and we don’t recommend them.
- If you do one, mark those items Expired right after closing your drop — that stops checkout for those customers.
- Then handle each one manually.
Why we don’t recommend it
A “soft close” means wrapping up a drop your own way instead of letting it end and finalize on its own. The Sales Assistant is designed to end the drop, pick winners, and send checkout links automatically — so a manual soft close works against that and is easy to get tangled.
If you still want to do a soft close
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Mark the soft-close items as Expired — right away
As soon as you close your drop, mark any soft-close items as Expired. This means checkout won’t work for those customers, so no one pays through a link you didn’t intend.
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Then handle each one by hand
Sort out those customers manually from the item’s actions — resend a checkout link, offer it to the next bidder, or sell it to someone else. See When a Winner Doesn’t Pay and the Sales Assistant Dashboard.
Common questions
Does Thryft Ship have a soft-close button?
No — drops are built to end and finalize automatically. A soft close is something you’d do manually, which we don’t recommend.
Why mark items Expired right after closing?
It stops checkout for those customers, so no one pays on a link you meant to handle manually.
