A winner doesn’t want their item and someone else does? Here’s how to reassign it with Sell to Someone Else and send the new buyer a checkout link.
Sales Assistant
The Thryft Ship Sales Assistant runs your whole drop — posting inventory, tracking bids, replying to buyers, and sending checkout links automatically inside Instagram. Learn how it works, customize it, and troubleshoot.
How and how often you get paid from Sales Assistant drops: where the money lands, when it’s available, and how to cash out standard or instant.
Add an item to a customer’s existing Thryft Ship order from your Orders page or the Sales Assistant dashboard, and it appears in the checkout link they already have.
Line up a drop in advance and have it post automatically at the date and time you choose. Here’s how to schedule a drop, reschedule it, or post it early.
When your Sales Assistant drop ends: checkout links go out, orders are created (grouped per buyer), statuses move to Paid then Shipped, and unpaid winners go Expired. The full post-drop walkthrough.
Sold an item outside the Sales Assistant? Here’s how to mark it as sold in Thryft Ship so your drop and your books stay accurate.
Need to sell at a custom price or check a buyer out fast? Here’s how to create a manual sale in the Thryft Ship Sales Assistant.
If an item fails to post on the Thryft Ship Sales Assistant due to an Instagram media error, retry posting after the drop finishes, or post it yourself and Link Post it back so comments and checkout work.
If the Thryft Ship price does not match your caption: fix the price in Inventory, mark the correct bids accepted in the comment view, and edit the caption on Instagram if needed.
Can Thryft Ship do soft closes? Not really, and we don\u2019t recommend it. If you do, mark soft-close items Expired right after closing your drop, then handle each one manually.
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