How to Reformat Your Shipping Labels

2 min read · Updated June 2026

Labels printing in the wrong size or layout? No need to stress — it’s an easy fix. Set your default label format once in Settings and it sticks for every future label.

TL;DR

Go to Settings → Shipping Settings → Print Settings.
Under Label Size, pick your Default label format and click Save.
It applies to all future labels automatically.

Set your default label format

Open your shipping settings
Click your profile icon in the top-right corner, choose Settings, then open Shipping Settings.
Choose your Default label format
In the Print Settings section, find Label Size → Default label format and pick the option that matches your printer — for example Two per page for regular 8.5×11 paper, or a 4×6 size for a thermal label printer.
Save
Click Save. From now on, every new label is generated in that format — no more adjusting it order by order.

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Bonus: tidy up what prints on the label The same Print Settings area has Printed Label Details toggles — turn on Print item descriptions and Print customer Instagram handle to make packing and matching orders easier.

Already bought a label and just need two on one page? You don’t have to change your settings for a one-off — see How to Print Labels Two Per Page for the quick print-dialog fix.

Common questions

Will this change labels I already purchased?

No — the default format applies to future labels. For labels you’ve already bought, use the print-dialog method instead.

Which format should I pick?

Match your printer: choose Two per page if you print on regular paper, or the 4×6 option if you use a thermal label printer.

Where do I download the labels after this?

From the Purchased tab — see How to Download Your Shipping Labels.

Still seeing a layout issue after saving? Reach out — we’ll sort it with you.