Every public comment and private DM the Sales Assistant sends, what triggers it, and how to edit or switch it off in your Sales Assistant settings.
Support
Access our support and resources for Thryft Ship. Our easy-to-read guides will help you get started with shipping, troubleshoot issues, and more.
PayPal is now an external payment option at checkout. Here is how to turn it on, what your buyer sees, and why nothing is marked paid until you confirm it.
Instagram caps how many posts Thryft Ship can publish for you at 50 every rolling 24 hours. Here is how to check your capacity before you schedule, and how linking posts gets you around the limit.
A code word sale clears unsold stock fast: post a code word, buyers comment it on the item they want, and the Sales Assistant DMs them a checkout link with the discount applied.
Post-sale monitoring keeps the Sales Assistant watching your unsold posts for 7 days after a drop ends. Here is how to turn it on and set the price you are willing to accept.
Items that didn’t sell aren’t dead stock. Here are the four ways to put unsold inventory back to work with the Sales Assistant, and how to pick the right one.
Your Drop Just Posted. Now What? 3 min read · Updated October 2026 Your items are live and the comments are starting to roll in. The good news: the hard part is done, and from here the Sales Assistant does […]
Case study · The Dramatic Lion Preloved “Sales Assistant was a literal lifesaver” When Ansley needed to be away from home for a week, the Sales Assistant kept her four Instagram drops organized in the background, so she could focus […]
How to Split a Payment Across Two Cards 3 min read · Updated September 2026 Has a customer asked to pay with two different cards? There isn’t a single “split payment” button, and that’s okay. You can do it in […]
How to Remove a Bid (Untag a Comment) 2 min read · Updated September 2026 Did a comment get counted as a bid when it shouldn’t have? No problem, and nothing is broken. You can take a bid off any […]
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