Open Bags: A Smarter Way to Handle Repeat Orders
If you sell through Instagram or Facebook, you know the drill — customers often come back asking to add just one more thing after they’ve already filled out your form. As a result, a lot of you offer Open Bags as an option. But that decisions comes with lots of headaches. Trying to manage who bought what, how long ago they opened their bag, if you have been paid for everything in that bag, and that unnerving feeling that you are always missing something.
How It Works Right Now
When a buyer fills out your form again before you ship, their items get grouped into the same running order. But there’s no indication it’s a true “bag,” no timer, and buyers don’t see a clear close date — so you end up deciding manually when to cut things off or request payment.
- No “open bag” status — just a single order with more items added
- No timer on how long it stays open
- Customers don’t know when it will close
- Manual follow-ups for payment
This setup is fine for one-off add-ons, but it’s not built for shoppers who want to keep a bag open and add items over days or weeks.
Enter Open Bags 
Running bag — Customers can choose (via a checkbox) to start an Open Bag and keep adding items over time.
Bag timer — You set the cutoff (7, 14, 30 days, etc.). Buyers see the time remaining on the form, and you see it in your dashboard. Email reminders coming soon.
Clear tracking — No more endless “open orders.” A proper bag status and timer give structure and predictability.
How It Works With Payments
How you get paid is 100% your call. Collect after every item, once at the end, or even once at the start and again at the end — do it the way your business already runs.
- Keep using Venmo/Cash App/etc. or
- Use the new Thryft Ship Payments to manage checkout within your workflow (works alongside Open Bags).
Before vs. After
Before: Open OrdersLegacy flow
Re-filling the form adds items to the same order (no true “bag” status).
No timer; you track and decide close dates manually.
Customers don’t see how long they have before you close.
Payments scattered (Venmo, Cash App, multiple checkouts), more manual tracking.
After: Open BagsNew setting you can add on
Customers start a true Open Bag via checkbox and add items over time.- Timers set by you (7, 14, 30 days, etc.). Buyers see time left on the form; you see it in the dashboard. Email reminders coming soon.
Clear structure replaces the “endless open order” feeling.
Flexible payments: keep your normal flow or run payments through Thryft Ship — your choice.
Why Sellers Love It
- Stay organized — Timers eliminate guesswork.
- Fewer headaches — Customers understand the rules and timeline.
- Boost sales — Shoppers add more when they can bundle.
- Save time — Cleaner orders without juggling DMs and notes.
A Step Toward the Future
Open Bags formalizes what many sellers already do — but with structure, clarity, and less manual work. It’s one more step toward making selling in DMs feel as seamless as any e-commerce checkout.
Turn on Open Bags in your settings and give your customers a clear, easy way to keep shopping with you. Click on your account profile, go to form settings, and turn the toggle on!
