Support/Getting Started

Your First Order on Thryft Ship

5 min read · Updated June 2026

There are a few ways to run an order on Thryft Ship. Pick your path and jump straight to it:

How do you want to run orders?

I create the ordersYou add the items and cost; the customer pays and adds their address info. My customers do it themselvesThey enter their handle, items, and shipping address, then pay. I collect info only — no paymentsThe link gathers info; you take payment your way. What’s the difference?A quick compare of the options. Tell me about the Sales AssistantFully automatic orders and checkout.
The Current Orders page on Thryft Ship before your first order

Option 1: You create the order

You build the invoice; your customer just pays it.

  1. Click + Create Order

    On your Orders page, choose + Create Order.

    The Create Order button on the Thryft Ship Orders page
  2. Add the customer’s handle

    Just enter their Instagram handle — you don’t need to add a shipping address. The customer is asked for it at checkout. (You can add it yourself, but there’s no real time saved.)

    Creating a Thryft Ship order: social handle and shipping address fields
    i
    No address? That’s fine Leave the address blank and Thryft Ship prompts the customer for it at checkout. The order just shows as still owed until they fill it in.
  3. Add the item(s) and shipping cost

    Add each item (type it or pull from Inventory) — each shows as Owed with its amount. Then set the shipping cost, manually or by auto-calculation.

    A Thryft Ship order showing an item marked Owed and the shipping section
  4. Send the link — they pay

    Send the checkout link. The customer enters their handle to pull up the order you made, adds their shipping address, and pays.

Next: get your order shipped

Option 2: Your customers do it themselves

Share your link and your customer fills it all in.

  1. Copy your customer link

    Grab your link with Copy Link and send it to your buyer.

    The Copy Link button on Thryft Ship
  2. They create their order

    Your customer types their Instagram handle to create an order, then adds everything themselves — the item(s) they bought, their shipping address, and any details — and pays.

    The Thryft Ship customer order form where a buyer enters their handle and items and pays
Next: get your order shipped

Option 3: You collect info only (no Thryft Ship Payments)

Prefer to take payment your own way? Simply don’t turn on Payments — then your customer link only collects order info, not payment. Send your customer the link to fill in their order and address (or do it yourself), and collect payment however you like. You can still buy and print their shipping label on Thryft Ship.

Once you have an order: ship it

However the order was made, here’s how you turn it into a label:

  1. Add your package details

    Pick your package type, enter the weight, and add dimensions. (Flat Rate USPS packaging doesn’t need dimensions.)

    Package details filled in with the Get Rates button on a Thryft Ship order
  2. Get your rate

    Click Get Rates and pick the option that works.

    Selecting a USPS package rate on Thryft Ship
  3. Buy the label and ship

    Add it to your cart, purchase, and ship it out.

    The Thryft Ship label checkout screen showing selected labels and total
i
Local pickup? If it’s a local pickup order, there’s no label to buy — local pickup isn’t charged shipping. Just mark it as local pickup.

What’s the difference?

You create it

Exact & controlled

You set the items, price, and shipping cost before they pay. Best when you want it precise.

Customers do it

Less work for you

They enter their own handle, items, and address. Best for volume and self-serve.

Don’t want to take payment on Thryft Ship? Just leave Payments off and your link collects info only — but it’s worth turning on: see why Thryft Ship Payments is better for buyers. And the fully hands-off option is the Sales Assistant, which creates orders and sends checkout automatically.

Create an order