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  • The Thryfter Blog
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FAQs  ·  Support

Do I Need to Send Tracking Numbers to Customers?

Thryft Ship
December 26, 2016

Shipping can be a complex part of running an online business, but Thryft Ship is here to simplify it for you. One common question we receive is whether sellers need to send tracking numbers to their customers manually. With Thryft Ship, you don’t have to worry about this step. Our system automates the process, keeping your customers informed every step of the way.

Our Tracking System:

1. Automated Confirmation Emails:

As soon as your customer submits their shipping information via our form, they receive a confirmation email. This email assures them that their order has been received and their details are being processed. It provides peace of mind, knowing that their purchase is in the system and being handled efficiently. Not to mention, it also gives them a chance to catch any mistakes in their address!

2. Tracking Information Made Easy:

Once you purchase your shipping labels through Thryft Ship, we automatically send a follow-up email to your customers with their tracking information. This eliminates the need for you to manually send tracking numbers, saving you time and reducing the risk of errors. Your customers will appreciate the prompt and professional communication, knowing exactly when to expect their packages.

3. Enhanced Customer Experience:

Automating the process of sending tracking numbers not only saves you time but also enhances the overall customer experience. Customers value timely updates about their orders, and our system ensures they receive the information they need without delay. This leads to increased customer satisfaction and loyalty.

4. Focus on Your Business:

By taking care of tracking number notifications, Thryft Ship allows you to focus on what you do best – growing your business. Spend more time on marketing, product development, and customer service, rather than on the logistical details of shipping.

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With Thryft Ship, you don’t need to worry about sending tracking numbers to your customers. Our automated system handles it for you, ensuring timely and accurate communication. Enjoy the convenience and peace of mind that comes with knowing your customers are informed every step of the way. Start using Thryft Ship today and see the difference it makes in your shipping process.

Curious as to what these emails look like? Check them out below:

Confirmation email

Thryft Ship Email Confirmation example

Tracking email

Thryft Ship Tracking email that is sent to customer with USPS tracking number

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