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Support  ·  Using Thryft Ship and Features

Inventory Management

Marlee
November 14, 2025

Using Thryft Ship’s Newly Improved Inventory Feature

Connect once and your Instagram posts and stories appear as selectable items at checkout — automatically.

Tired of screenshots and back-and-forth DMs to confirm who claimed what? Thryft Ship’s improved Inventory connects directly to your Instagram account, pulling in both posts and stories so your product photos and descriptions flow into your checkout form as selectable items — with no manual uploads.

What Inventory Does

Inventory keeps your shop in sync with your Instagram feed — posts and stories included. Each eligible post or story becomes a selectable item on your Thryft Ship form, and the system intelligently structures the details for you:

  • Pulls the original photo and description from your Instagram post or story.
  • Parses your caption to create a clean Item Title and track Size, Starting Bid (if applicable), BIN / set price, Condition, and Status (Available or Sold).
  • Keeps status accurate as Available, Sold, or Hidden. When customers select an item and submit the form, it’s automatically marked Sold.
  • Automatically syncs new posts and stories going forward.
  • Lets you update and resync if captions change — for example, if you adjust price or description, you can manually resync to refresh the item in your dashboard.
Thryft Ship inventory page with imported inventory items

Connect Instagram (One-Time Setup)

To use Inventory, your Instagram profile must be a Business or Creator account. Once you connect it to Thryft Ship, posts and stories will begin syncing automatically.

To sync your posts and stories:

  • Go to Settings → Inventory Management.
  • Click Connect Instagram.
  • Grant access and confirm.

After connecting, the Show Inventory on Form setting is automatically toggled ON so customers can select items on your form. You can toggle it OFF anytime in Settings — customers won’t see items on the form, but Inventory will still sync so you can manage it manually.

Connect Instagram

Thryft Ship settings view for connecting Instagram

What Buyers See at Checkout

When a shopper opens your Thryft Ship form, they’ll see your Available items from both posts and stories, using the same photos and descriptions they saw on Instagram. Once a buyer selects an item on the form, that item is automatically marked Sold for everyone else — speeding up checkout and preventing duplicates.

  • Clarity: Items match exactly what the buyer saw on Instagram.
  • Fewer errors: Less guessing and fewer “Wait, is this still available?” DMs.
  • Faster flow: Selection and payment live in one place.
Thryft Ship checkout form with selectable inventory items

Managing Inventory

From your Inventory view you can quickly see which posts and stories are Available for checkout. When an order is completed, the linked item is marked Sold and removed from selection so nobody else can claim it.

You can also set items to Hidden — keeping them off the form but visible in your dashboard — or re-enable them as needed.

FAQ

What happens when a customer selects an item on the form?

The item is automatically marked Sold in your inventory so no other customer can select it.

Can I hide items from appearing on the form?

Yes. Set an item to Hidden to keep it off the form while retaining it in your inventory. You can also turn off all inventory items on the form in your Form Settings.

What if I delete the Instagram post?

The item stays in your inventory. You can Hide or Delete it manually at any time.

Do items from Stories disappear when the Story expires?

No. Once a Story is processed into Inventory, the item remains in your inventory even after the Story expires.

Do I need to upload photos or paste descriptions?

No. Photos and descriptions are pulled directly from your Instagram posts and stories after you connect your account.

Does this work for video story sales?

Not yet. For now, Inventory works with photo posts and stories.

Does this work if I have multiple items in one picture?

Currently, we can only make one inventory item per post or story. If you include multiple items in one image, our processor won’t capture each individual item (for now).

Need help or seeing something unexpected? Contact support and include a link to your form plus the Instagram post or story in question so we can take a closer look.


New Inventory is here!
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