Thryft Ship’s Form Redesign is Here! 🚀
At Thryft Ship, we know that clear communication and streamlined processes are essential for small businesses managing orders through social media. That’s why we’ve redesigned our shipping information form to be smarter, simpler, and more intuitive to help your customers fill out their details faster and reducing the back-and-forth between you and them.
What’s New? A More Responsive Experience
Now, when your customers enter their Instagram handle, the form will automatically recognize whether they are:
A First-Time Customer A Repeat Customer A Customer with an Open Bag
Based on this, the form adjusts in real time to display only the necessary fields, This will make it even easier for them to submit the right information without confusion or extra messages from you.
Here’s How It Works
First-Time Customers: If the form recognizes a new customer, they’ll be asked to enter their purchased item(s) and fill in the standard details like name, email, and shipping address.
Repeat Customers: If a customer has ordered from you before, the form will prompt them to add their new item(s) without needing to re-enter their shipping information.
Customers with an Open Bag: If a customer is already holding items for combined shipping, they’ll be asked to simply add their new purchases, keeping everything organized for you and them.
Type in the following “Instagram handles” to see each status:
- Open Bag: Elmo
- Repeat Customer: BigBird
- New customer: Type in your own Instagram handle
Why This Matters for Your Business
Faster Shipping: With fewer back-and-forth messages, orders can be processed and shipped more quickly.
A Better Customer Experience: Your buyers will enjoy a seamless, guided process instead of a long, confusing form.
Less Work for You: No need to manually check order history—the form does it for you!
This update means more streamlined sales, faster shipping, and happier customers—all while freeing up your time to focus on growing your business.
Ready to Ship Smarter?
If you’re using Thryft Ship, your new shipping form is already live and ready to go. Try it out and let us know what you think!
