What is the email field for?

Streamlined Tracking Updates

The email field is a handy feature designed to simplify the tracking process for both you and your customers. By entering your customer’s email address, you enable our system to automatically send them a tracking email once you purchase the shipping labels. This email contains all the necessary tracking information to keep your customers informed about the status of their shipment.

Optional for you, But Beneficial for your customer

Filling out the customer’s email field is not mandatory for the sender (thats you) if you are filling out a shipping order from scratch on your Thryft Ship Dashboard, but it’s a nice bonus if you have it. Including the customer’s email address can enhance their experience by providing real-time tracking updates, reducing the need for them to contact you for status updates.

It is however required for customers to fill out if they are using your shipping link. After they submit their details, they receive a confirmation email to verify the accuracy of their information. This verification step helps ensure that all shipping details are correct before you make the purchase, reducing the risk of errors and delays.

So just to be clear: 

If you, the sender, is filling out a shipping order on Thryft Ship, you do not need to fill out the email field. All that is required is their name and address.

If your customer is filling out their information via the Thryft Ship “Customer Link”, they do need to put an email.

Conclusion

The email field is a valuable tool in Thryft Ship’s shipping process, offering benefits like automated tracking updates and customer verification. While it’s not required, using it can enhance the shipping experience for your customers and streamline your workflow. So next time you’re filling out a shipping order, consider adding that email address!

Happy shipping with Thryft Ship!