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Sales Assistant

The Thryft Ship Sales Assistant runs your whole drop — posting inventory, tracking bids, replying to buyers, and sending checkout links automatically inside Instagram. Learn how it works, customize it, and troubleshoot.


Sales Assistant  ·  Support
Extend a Whole Drop

Extend a whole drop pushes back the end time for every open item at once — handy when a drop is still hot as it nears close. Different from Smart Extend.

by Thryft Ship

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Sales Assistant  ·  Support
Caption Customization Modes: Format, Tone, and Words to Avoid

Steer how the Sales Assistant writes your captions with three simple modes: Exact Format, Tone, and Avoid Words. Consistent captions, no custom prompts.

by Thryft Ship

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Sales Assistant  ·  Support
How to Link a Drop: Import Your Existing Instagram Posts

You don’t have to post through Thryft Ship to use the Sales Assistant. Link a drop points it at posts already live on your profile – whether you prefer posting yourself, need video in the post, or just switched the Assistant on mid-drop.

by Thryft Ship

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Getting Started  ·  Sales Assistant  ·  Support
Sales Assistant Overview

Support · Sales Assistant Is the Sales Assistant right for you? The Sales Assistant runs the busywork of a drop for you: it watches your Instagram comments, catches every bid, sends winner DMs and checkout links, and gets you paid. […]

by Thryft Ship

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Sales Assistant  ·  Support
“Rate Limit Reached” — Some of My Items Didn’t Post

Support/General “Rate Limit Reached” — Some of My Items Didn’t Post 3 min read · Updated July 2026 Saw a “rate limit reached” message and not all your items posted? Nothing is broken. Instagram caps how many posts can go […]

by Thryft Ship

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Sales Assistant  ·  Support
Track Your Profit with Item Cost

How the new Item Cost field and automatic Profit line work in your inventory.

by Thryft Ship

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Sales Assistant  ·  Support
How Smart Extend (Anti-Sniping) Works

What Smart Extend (anti-sniping) is, how to switch it on, and how it keeps checkout simple for your buyers.

by Thryft Ship

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Sales Assistant  ·  Support
How to Pass an Item On to the Next Bidder

A winner doesn’t want their item and someone else does? Here’s how to reassign it with Sell to Someone Else and send the new buyer a checkout link.

by Thryft Ship

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Sales Assistant  ·  Support
How (and How Often) You Get Paid from Your Drops

How and how often you get paid from Sales Assistant drops: where the money lands, when it’s available, and how to cash out standard or instant.

by Thryft Ship

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Sales Assistant  ·  Support
How to Add an Item to an Existing Order

Add an item to a customer’s existing Thryft Ship order from your Orders page or the Sales Assistant dashboard, and it appears in the checkout link they already have.

by Thryft Ship

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