🤖 Sales Assistant

Sales Assistant Support

Learn how to set up the Sales Assistant, run drops, manage bids + claims, and send automatic checkout links — all inside Instagram.

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Setup First Drop How Comments Work Checkout Troubleshooting

Guides

Step-by-step articles to get you live fast. Start with Setup if you’re new.

Tip: Use the search bar on Support to find answers even faster.
How open bags work

👜 Sales Assistant How Open Bags Work Open bags allow customers to shop across multiple drops and...

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How Checkout Works

💳 Sales Assistant How Checkout Works Once a customer wins an item, Thryft Ship automatically...

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How Comments Work

💬 Sales Assistant How Comments Work (Bids, BINs & Claims) Once your drop is posted, the...

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Create your first drop (sales hub)

🤖 Sales Assistant Create Your First Drop (Sales Hub) Once onboarding is complete, you can create...

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Sales Assistant Setup

🤖 Sales Assistant Sales Assistant Setup: Complete Onboarding In this guide, you’ll connect...

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Message us on Instagram with your Instagram handle and the drop you’re working on — we’ll help you get it sorted quickly.

Payments & Billing Stripe onboarding, fees, payout info USPS Rates & Shipping Rates, boxes, and shipping basics Troubleshooting General issues and quick fixes