🤖 Sales Assistant

Sales Assistant Support

Learn how to set up the Sales Assistant, run drops, manage bids + claims, and send automatic checkout links — all inside Instagram.

Guides

Step-by-step articles to get you live fast. Start with Setup if you’re new.

Tip: Use the search bar on Support to find answers even faster.
What Happens After Your Drop Ends

When your Sales Assistant drop ends: checkout links go out, orders are created (grouped per buyer),...

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How to Mark an Item as Sold

Sold an item outside the Sales Assistant Here’s how to mark it as sold in Thryft Ship so your...

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How to Create a Manual Sale

Need to sell at a custom price or check a buyer out fast Here’s how to create a manual sale in...

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An Item Failed to Post (Media Error) — What Do I Do?

If an item fails to post on the Thryft Ship Sales Assistant due to an Instagram media error, retry...

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What to Do If the Price Doesn’t Match Your Caption

If the Thryft Ship price does not match your caption: fix the price in Inventory, mark the correct...

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Can Thryft Ship Support Soft Closes?

Can Thryft Ship do soft closes Not really, and we don\u2019t recommend it If you do, mark...

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