🤖 Sales Assistant

Sales Assistant Support

Learn how to set up the Sales Assistant, run drops, manage bids + claims, and send automatic checkout links — all inside Instagram.

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Setup First Drop How Comments Work Checkout Dashboard Troubleshooting

Guides

Step-by-step articles to get you live fast. Start with Setup if you’re new.

Tip: Use the search bar on Support to find answers even faster.
What to Do If Your Drop Has More Than 50 Items

What to Do If Your Drop Has More Than 50 Items If you’re running a larger drop, there’s one...

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How Captioning Works in the Sales Assistant

Thryft Ship helps your captions, item pricing, and checkout flow work together so your drop...

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Using the Sales Assistant Dashboard

📊 Sales Assistant Using the Sales Assistant Dashboard The Sales Hub is your command center for...

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How open bags work

👜 Sales Assistant How Open Bags Work Open bags allow customers to shop across multiple drops and...

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How Checkout Works

💳 Sales Assistant How Checkout Works Once a customer wins an item, Thryft Ship automatically...

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How Comments Work

💬 Sales Assistant How Comments Work (Bids, BINs & Claims) Once your drop is posted, the...

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Payments & Billing Stripe onboarding, fees, payout info USPS Rates & Shipping Rates, boxes, and shipping basics Troubleshooting General issues and quick fixes