🤖 Sales Assistant

Sales Assistant Support

Learn how to set up the Sales Assistant, run drops, manage bids + claims, and send automatic checkout links — all inside Instagram.

Guides

Step-by-step articles to get you live fast. Start with Setup if you’re new.

Tip: Use the search bar on Support to find answers even faster.
How to Pass an Item On to the Next Bidder

A winner doesn't want their item and someone else does Here's how to reassign it with Sell to...

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How (and How Often) You Get Paid from Your Drops

How and how often you get paid from Sales Assistant drops: where the money lands, when it's...

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How to Add an Item to an Existing Order

Add an item to a customer's existing Thryft Ship order from your Orders page or the Sales Assistant...

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How to Schedule a Drop

Line up a drop in advance and have it post automatically at the date and time you choose Here’s...

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What Happens After Your Drop Ends

When your Sales Assistant drop ends: checkout links go out, orders are created (grouped per buyer),...

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How to Mark an Item as Sold

Sold an item outside the Sales Assistant Here’s how to mark it as sold in Thryft Ship so your...

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