If a few items in your drop didn’t post, don’t worry — it’s almost always Instagram’s posting limit and nothing is lost. Here’s why and exactly what to do.
Troubleshooting
Hit a snag? These guides fix the most common Thryft Ship issues — labels that won’t generate, rate errors, posting hiccups, and more — so you can get back to shipping fast.
Is your Thryft Ship page buffering or glitching? Learn how to quickly fix loading issues by clearing your browser cache.
Refunds & Stripe Balance — Thryft Ship Payments Thryft Ship Payments Refunds Require an Available Stripe Balance If you try to issue a refund and see an “insufficient funds” message, it usually means your Stripe available balance doesn’t currently cover […]
Fix shipping label size issues easily with Thryft Ship! Follow our step-by-step guide to update label settings and reformat shipping labels.
The Get Shipping Rates button (formerly Quick-Add) auto-selects the cheapest available rate for your completed Thryft Ship labels and moves them to Ready to Purchase.
How to refund a USPS shipping label on Thryft Ship — request it from your Purchased page before making a scan form, get an automatic refund, and buy a replacement.
The “Error Generating Rates: please check that the destination address is correct” message usually means a small address typo or extra space. Here’s how to fix it fast.
What to do if a shipping label order won’t generate. Check out the thryft ship stuck label task list below and shoot us a message
