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Features and Settings

This comprehensive guide helps you navigate all the features and possibilities you can unlock with Thryft Ship.
Learn how to create and manage shipments, purchase shipping labels, and track your orders. Have any questions about the settings section? We’ve got you covered here as well! Learn about all the ways you can customize your account! This section is designed to maximize your efficiency and make the most out of Thryft Ship’s powerful features. If you can’t find the answer you’re looking for, our support team is always ready to assist you.

Your Orders Page Explained

Your Thryft Ship Current Orders page is split into Pending (owed or open-bag orders, waiting on the...

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How open bags work

How open bags work on Thryft Ship: keep a customer’s wins together and hold shipping so you can...

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How the Shipping Line Item Works in Orders

How the shipping line item works in Thryft Ship orders — how shipping is added to a customer’s...

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How Universal Customers Work on Thryft Ship

Support/General How Universal Customers Work (and Who Can See Your Info) 3 min read ·...

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Inventory Management

Thryft Ship’s new Inventory Management makes selling on Instagram seamless—no screenshots, no...

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Your Shipping Stats Page

Your Thryft Ship Stats page is your shipping dashboard — see total packages, new vs repeat...

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Default and Custom Package Types

Learn how to set up and use default package types on Thryft Ship Save time by selecting preferred...

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How do I refund my shipping label?

How to refund a USPS shipping label on Thryft Ship — request it from your Purchased page before...

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What is the email field for?

Support/General What is the Email Field For 2 min read · Updated June 2026 When you create a...

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How do I schedule USPS pickups

What are USPS pick ups and how do they...

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What do I do after I send the link to my customer?

After you send your Thryft Ship customer link: your customer submits their info, gets an automatic...

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Can't find what you're looking for in the Thryft Ship features and settings section?

Try using the search bar or shoot us a message here or on Instagram. We are always happy to help! In fact, our service hours are Monday-Sunday 10-6 pm EST. We typically get back to you on questions within the hour! We understand that every user’s needs are unique, and sometimes you may require personalized assistance. Don’t hesitate to reach out to us with your questions and concerns.