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Shipping and Postage Questions

Discover the benefits of USPS shipping with Thryft Ship. Enjoy fast and reliable shipping services while saving up to 70% on costs. This section provides detailed information on how to use USPS with Thryft Ship, including shipping rates, delivery times, and tips for optimizing your shipping process.. If you can’t find the answer you’re looking for, our support team is always ready to assist you.

Your Bank Payment Was Declined (“Payment Failed”)

What a generic bank decline means, why we can't override it, and how to get it...

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Pay by Bank Isn’t Showing as an Option

Why Pay by Bank may not appear when you add a payment method, and how to fix...

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See a Full Breakdown of Any Order

The seller-only order details drawer on your Purchased page: payments, fees & net, items, shipping,...

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Paying with Your Thryft Ship Balance

With payments enabled on Thryft Ship, you can pay for labels straight from your balance, fee-free...

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Can’t Find Your Bank? Enter Your Details Manually

Don't see your bank when setting up Thryft Ship payouts You can enter your bank details manually...

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A Customer Still Owes You After You Shipped? How to Collect

Bought a label but the customer still owes you Check your other payment apps first (Venmo, PayPal);...

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When You Get Paid: Payouts & Instant Payouts

Your first Thryft Ship payout takes about 7–14 days; after that payouts are automatic Need it now...

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How to Refund a Customer

Send a customer their money back in a couple of clicks Open Payments and click their payment (or...

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Thryft Ship Payments: Pending vs Available Funds

A "pending" payment in Thryft Ship just means the customer's payment is approved but still settling...

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How the Automatic Shipping Calculation Setting Works on Thryft Ship Payments

How the automatic shipping calculation setting works on Thryft Ship Payments — add shipping to...

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Why Thryft Ship Payments is Better for Buyers

Why Thryft Ship Payments are better for buyers: one checkout flow instead of DM back-and-forth,...

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How to charge for shipping with Thryft Ship Payments

How to charge for shipping with Thryft Ship Payments — set a flat rate, tiered pricing, or...

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Why can’t I refund my customer?

Refunds & Stripe Balance — Thryft Ship Payments Thryft Ship Payments Refunds Require an...

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How Customers Pay with Thryft Ship Payments

How customers pay with Thryft Ship Payments: an order is created with their Instagram handle and...

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Fee On Me Feature

The Fee on Me feature on Thryft Ship lets you cover the payment-processing fee so your customer...

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What the Pay Later Setting Does

Pay Later on Thryft Ship is the setting that activates your submit link — use it to close an open...

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A Complete Guide to Thryft Ship Payments

The complete guide to Thryft Ship Payments — onboard, set Fee on Me and Pay Later, share your...

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Can I Ship to Other Countries as Well?

Yes — Thryft Ship ships to Canada, Australia, US territories, and US military bases Here's where...

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What is Cubic Pricing

Cubic pricing is a USPS option that prices small packages by size instead of weight — often much...

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Can't find what you're looking for in the Thryft Ship USPS Rates and Shipping section?

Try using the search bar or shoot us a message here or on Instagram. We are always happy to help! In fact, our service hours are Monday-Sunday 10-6 pm EST. We typically get back to you on questions within the hour! We understand that every user’s needs are unique, and sometimes you may require personalized assistance. Don’t hesitate to reach out to us with your questions and concerns.