Set up the Thryft Ship Sales Assistant in three steps: connect payments and Instagram, then choose your bidding, Buy It Now, and checkout defaults.
How the shipping line item works in Thryft Ship orders — how shipping is added to a customer’s total and when it appears at checkout.
How the automatic shipping calculation setting works on Thryft Ship Payments — add shipping to checkout automatically with flat, tiered, or free-shipping rules.
How to charge for shipping with Thryft Ship Payments — set a flat rate, tiered pricing, or automatic calculation so shipping is added at checkout.
Shipping with polymailers on Thryft Ship — when to use them, how to weigh and measure, and how dimensions affect your shipping rate.
Support/General How Universal Customers Work (and Who Can See Your Info) 3 min read · Updated June 2026 Universal Customers make checkout faster and more secure on every Thryft Ship shop — save your info once and it carries over, […]
Refunds & Stripe Balance — Thryft Ship Payments Thryft Ship Payments Refunds Require an Available Stripe Balance If you try to issue a refund and see an “insufficient funds” message, it usually means your Stripe available balance doesn’t currently cover […]
How customers pay with Thryft Ship Payments: an order is created with their Instagram handle and items (status Owed), you set shipping, and they just pay — and it is fully automatic with the Sales Assistant.
Big news: you can now accept payments directly through your Thryft Ship form. That means no more juggling Venmo, PayPal, CashApp, or Zelle, no more chasing screenshots as proof of payment, and no more headaches reconciling orders with random transactions.
The Fee on Me feature on Thryft Ship lets you cover the payment-processing fee so your customer pays the exact amount with no add-on at checkout. Toggle it in your settings.
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