A winner doesn’t want their item and someone else does? Here’s how to reassign it with Sell to Someone Else and send the new buyer a checkout link.
Support
Access our support and resources for Thryft Ship. Our easy-to-read guides will help you get started with shipping, troubleshoot issues, and more.
How and how often you get paid from Sales Assistant drops: where the money lands, when it’s available, and how to cash out standard or instant.
Add an item to a customer’s existing Thryft Ship order from your Orders page or the Sales Assistant dashboard, and it appears in the checkout link they already have.
Line up a drop in advance and have it post automatically at the date and time you choose. Here’s how to schedule a drop, reschedule it, or post it early.
Bought a label but the customer still owes you? Check your other payment apps first (Venmo, PayPal); if they still owe, create a new order for the amount owed and have them pay that.
Paying by card carries a processing fee; instant bank transfer skips the card networks, so it’s completely free. Here’s why — with no catch.
Instant bank transfer sets up in about 30 seconds at checkout. It’s powered by Stripe with bank-grade encryption, and Thryft Ship never sees your bank login.
When your Sales Assistant drop ends: checkout links go out, orders are created (grouped per buyer), statuses move to Paid then Shipped, and unpaid winners go Expired. The full post-drop walkthrough.
A returned package can’t be fixed by editing the old label — USPS labels can’t be changed once created. Correct the address, buy a new label, and resend.
Your first Thryft Ship payout takes about 7–14 days; after that payouts are automatic. Need it now? Instant payouts arrive in ~30 minutes for 1.75% (min $0.50, max $9,999).
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