If a comment did not register as a bid on Thryft Ship, open the item, use View All Comments, and mark the bid accepted to record it manually.
Support
Access our support and resources for Thryft Ship. Our easy-to-read guides will help you get started with shipping, troubleshoot issues, and more.
If a Thryft Ship checkout message did not send, mark the item expired and Resend Checkout, wait for it to expire and resend, or sell to someone else.
When a Thryft Ship winner does not pay: resend the checkout link, offer the item to the next bidder, or sell it to someone else from your dashboard.
If a Thryft Ship customer hits Buy It Now and also has open bids, use Delayed BIN or a checkout-message note so they get one combined checkout.
Bids vs. Buy It Now on Thryft Ship: how auction bidding works, how Buy It Now wins instantly, how to use both on one item, and what Delayed BIN does.
How to print two shipping labels on one page in Thryft Ship to save paper and ink — turn on the two-per-page option before you print.
Running a drop with more than 50 items? Learn how Instagram’s API limit works, and how Thryft Ship auto-pauses posting.
See how the Sales Assistant writes captions in your voice — and how your Bid and BIN prices stay synced to the caption automatically.
A “pending” payment in Thryft Ship just means the customer’s payment is approved but still settling through Stripe. It moves to your available balance automatically.
Is your Thryft Ship page buffering or glitching? Learn how to quickly fix loading issues by clearing your browser cache.
Page 2 of 8
