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Support

Access our support and resources for Thryft Ship. Our easy-to-read guides will help you get started with shipping, troubleshoot issues, and more.



Support  ·  Troubleshooting
Labels won’t generate

What to do if a shipping label order won’t generate. Check out the thryft ship stuck label task list below and shoot us a message

by Thryft Ship

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Order Creation
How do I schedule USPS pickups

What are USPS pick ups and how do they work?

by Thryft Ship

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Shipping and USPS  ·  Support
Harmonization Codes 101

Harmonization (HS) codes 101 for Thryft Ship sellers — what they are, why international shipments need them, and how to find the right code.

by Thryft Ship

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Getting Started  ·  Support
All About Your Thryft Ship Link

Support/General All About Your Thryft Ship Link 3 min read · Updated June 2026 Your Thryft Ship link is the heart of how you sell: one personal link your customers use to send you their shipping info — and, if […]

by Thryft Ship

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Getting Started  ·  Support
Setting Up Your Thryft Ship Account: A Step-by-Step Guide

Table of Contents Getting Started: Setting Up Your Thryft Ship Account Follow along with this tutorial on tango or read the step by step sections below Thryft Ship x Tango Tutorial: This tutorial covers setting up your account, getting customers […]

by Thryft Ship

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FAQs  ·  Support
Do I need to send my shipping link to repeat customers?

You don’t need to resend your link to repeat customers — Thryft Ship securely saves their info, so returning buyers breeze through and you can make their label fast.

by Thryft Ship

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Order Creation  ·  Support
What do I do after I send the link to my customer?

After you send your Thryft Ship customer link: your customer submits their info, gets an automatic confirmation email, and the order lands in your Orders ready for you to buy a label and ship.

by Thryft Ship

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FAQs  ·  Support
Do I Need to Send Tracking Numbers to Customers?

No — you don’t need to send tracking numbers to customers yourself. Thryft Ship automatically emails them a confirmation, item updates, and tracking.

by Thryft Ship

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FAQs  ·  Support
Do you have an App?

Thryft Ship doesn’t have a native app — it’s web-based and works on any device. On your phone you can add it to your home screen for quick, app-like access.

by Thryft Ship

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FAQs  ·  Support
Are There Multiple Links, or Is It the Same Link Every Time?

You use the same Thryft Ship link every time — it never changes. Copy it once and keep it handy in your Instagram bio, saved replies, or Linktree.

by Thryft Ship

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