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Sales Assistant  ·  Support
“Sales Assistant Was a Literal Lifesaver”: The Dramatic Lion Preloved Case Study

Case study · The Dramatic Lion Preloved “Sales Assistant was a literal lifesaver” When Ansley needed to be away from home for a week, the Sales Assistant kept her four Instagram drops organized in the background, so she could focus […]

by Thryft Ship

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Accepting Payments  ·  Support
How to Split a Payment Across Two Cards

How to Split a Payment Across Two Cards 3 min read · Updated September 2026 Has a customer asked to pay with two different cards? There isn’t a single “split payment” button, and that’s okay. You can do it in […]

by Thryft Ship

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Sales Assistant  ·  Support
How to Remove a Bid (Untag a Comment)

How to Remove a Bid (Untag a Comment) 2 min read · Updated September 2026 Did a comment get counted as a bid when it shouldn’t have? No problem, and nothing is broken. You can take a bid off any […]

by Thryft Ship

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Sales Assistant  ·  Support
Drop Calculator: What Could You Save With the Sales Assistant?

Drop calculator What could you do with your drops back? Slide in how you sell today and see how much time the Sales Assistant could hand back, and what one extra drop a week could be worth. How you sell […]

by Thryft Ship

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Sales Assistant  ·  Support
How Little Lupine Finds Gets 5 to 6 Hours Back on Every Drop

Case study · Little Lupine Finds How Little Lupine Finds gets 5 to 6 hours back on every drop Christi runs Little Lupine Finds, a kids’ clothing shop on Instagram. Here’s how the Sales Assistant took the busywork off her […]

by Thryft Ship

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Accepting Payments  ·  Support
Accept Venmo at Checkout

Turn on Pay with Venmo and your Venmo handle shows up as an option at checkout. Buyers pay you directly, then you confirm the payment landed and the order updates itself.

by Thryft Ship

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Sales Assistant  ·  Support
Extend a Whole Drop

Extend a whole drop pushes back the end time for every open item at once — handy when a drop is still hot as it nears close. Different from Smart Extend.

by Thryft Ship

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Support  ·  Troubleshooting
Did Some Posts Fail? Don’t Panic — Here’s What to Do

If a few items in your drop didn’t post, don’t worry — it’s almost always Instagram’s posting limit and nothing is lost. Here’s why and exactly what to do.

by Thryft Ship

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Sales Assistant  ·  Support
Caption Customization Modes: Format, Tone, and Words to Avoid

Steer how the Sales Assistant writes your captions with three simple modes: Exact Format, Tone, and Avoid Words. Consistent captions, no custom prompts.

by Thryft Ship

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Sales Assistant  ·  Support
How to Link a Drop: Import Your Existing Instagram Posts

You don’t have to post through Thryft Ship to use the Sales Assistant. Link a drop points it at posts already live on your profile – whether you prefer posting yourself, need video in the post, or just switched the Assistant on mid-drop.

by Thryft Ship

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