Accepting Payments
14 guides
- A Customer Still Owes You After You Shipped? How to Collect
- When You Get Paid: Payouts & Instant Payouts
- How to Refund a Customer
Guides for running drops, taking payments, and getting boxes out the door — plus a real human on the other end when you need one.
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A guided walkthrough from sign-up to your first live drop. No prior shipping experience required.
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We've got loads of guides.
Most answers live in our support guides — try a quick search first. Still stuck? Reach out below and we'll jump in.