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billing  ·  Support
Thryft Ship Payments: Pending vs Available Funds

THRYFT SHIP PAYMENTS Why Does My Thryft Ship Payment Say “Pending”? Seeing a pending amount in Thryft Ship and wondering what it means? No need to worry — this is completely normal when processing payments through Stripe. In short: A […]

by Marlee

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Support  ·  Troubleshooting
Thryft Ship Buffering Fix

Why Is My Thryft Ship Page Buffering? Are you running into a problem where your Thryft Ship page looks like this? Your browser does not support the video tag. No need to worry — it’s usually an easy fix! If […]

by Marlee

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Support  ·  Thryft Ship Sales Assistant
Using the Sales Assistant Dashboard

📊 Sales Assistant Using the Sales Assistant Dashboard The Sales Hub is your command center for drops. This is where you create and manage drops, track bids and winners, respond to flagged questions, and handle “what happens next” when someone […]

by Thryft Ship

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Support  ·  Thryft Ship Sales Assistant
How open bags work

👜 Sales Assistant How Open Bags Work Open bags allow customers to shop across multiple drops and combine everything into one shipment. Instead of shipping items immediately, an open bag simply tells you not to ship yet — because the […]

by Thryft Ship

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Support  ·  Thryft Ship Sales Assistant  ·  Troubleshooting
How Checkout Works

💳 Sales Assistant How Checkout Works Once a customer wins an item, Thryft Ship automatically sends them a secure checkout link through Instagram DM. The entire process is automated so you don’t need to track invoices, totals, or shipping manually. […]

by Thryft Ship

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Support  ·  Thryft Ship Sales Assistant
How Comments Work

💬 Sales Assistant How Comments Work (Bids, BINs & Claims) Once your drop is posted, the Sales Assistant automatically monitors your Instagram comments and understands what customers are trying to do — whether they’re bidding, claiming an item, or asking […]

by Thryft Ship

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Support  ·  Thryft Ship Sales Assistant
Create your first drop (sales hub)

🤖 Sales Assistant Create Your First Drop (Sales Hub) Once onboarding is complete, you can create a drop in the Sales Hub. This is where you upload photos, review everything, and publish to Instagram. Quick note: You can save a […]

by Thryft Ship

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Support  ·  Thryft Ship Sales Assistant
Sales Assistant Setup

🤖 Sales Assistant Sales Assistant Setup: Complete Onboarding In this guide, you’ll connect payments, connect Instagram, and customize your Sales Assistant settings so you’re ready to create your first drop. Time estimate: Setup takes about 2–5 minutes. If you already […]

by Thryft Ship

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Support  ·  Using Thryft Ship and Features
How the Shipping Line Item Works in Orders

How the Shipping Line Item Works in Orders | Thryft Ship Support THRYFT SHIP SUPPORT How the Shipping Line Item Works in Thryft Ship Orders Learn what the Shipping line item does, how it appears during checkout, and how it […]

by Thryft Ship

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billing  ·  Support  ·  Thryft Ship Sales Assistant
How the Automatic Shipping Calculation Setting Works on Thryft Ship Payments

Learn how Thryft Ship Payments shipping settings work: flat rate, tiered (per-item) shipping, domestic vs international, max caps, free shipping thresholds, local pickup, and manual shipping overrides

by Thryft Ship

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