Blog

Sales Assistant  ·  Support
When a Winner Doesn’t Pay

When a Thryft Ship winner does not pay: resend the checkout link, offer the item to the next bidder, or sell it to someone else from your dashboard.

by Thryft Ship

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Sales Assistant  ·  Support
What If a Customer Buys It Now and Also Has Bids?

If a Thryft Ship customer hits Buy It Now and also has open bids, use Delayed BIN or a checkout-message note so they get one combined checkout.

by Thryft Ship

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Sales Assistant  ·  Support
Bids vs. Buy It Now

Bids vs. Buy It Now on Thryft Ship: how auction bidding works, how Buy It Now wins instantly, how to use both on one item, and what Delayed BIN does.

by Thryft Ship

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Shipping and USPS
How to print labels two per page

How to print two shipping labels on one page in Thryft Ship to save paper and ink — turn on the two-per-page option before you print.

by Thryft Ship

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Sales Assistant  ·  Support
What to Do If Your Drop Has More Than 50 Items

Running a drop with more than 50 items? Learn how Instagram’s API limit works, and how Thryft Ship auto-pauses posting.

by Thryft Ship

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Sales Assistant  ·  Support
How Captioning Works in the Sales Assistant

See how the Sales Assistant writes captions in your voice — and how your Bid and BIN prices stay synced to the caption automatically.

by Thryft Ship

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Accepting Payments  ·  Support
Thryft Ship Payments: Pending vs Available Funds

A “pending” payment in Thryft Ship just means the customer’s payment is approved but still settling through Stripe. It moves to your available balance automatically.

by Marlee

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Support  ·  Troubleshooting
Thryft Ship Buffering Fix

Is your Thryft Ship page buffering or glitching? Learn how to quickly fix loading issues by clearing your browser cache.

by Marlee

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Sales Assistant  ·  Support
Using the Sales Assistant Dashboard

Learn how to use the Sales Assistant Dashboard on Thryft Ship to track drop items, statuses, bids, and orders, and handle anything that needs attention.

by Thryft Ship

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Order Creation  ·  Support
How open bags work

How open bags work on Thryft Ship: keep a customer’s wins together and hold shipping so you can combine items across drops into one package.

by Thryft Ship

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