Blog

Sales Assistant  ·  Support
How to End a Drop (and What “Paused” Means)

How to end a Thryft Ship drop: it ends automatically when the auction time runs out, or use End Drop Early. Plus what the Paused status means.

by Thryft Ship

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Sales Assistant  ·  Support
Comment Didn’t Get Picked Up? How to Manually Mark a Bid

If a comment did not register as a bid on Thryft Ship, open the item, use View All Comments, and mark the bid accepted to record it manually.

by Thryft Ship

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Sales Assistant  ·  Support
What to Do If a Message Didn’t Send to a Customer

If a Thryft Ship checkout message did not send, mark the item expired and Resend Checkout, wait for it to expire and resend, or sell to someone else.

by Thryft Ship

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Sales Assistant  ·  Support
When a Winner Doesn’t Pay (Expired Items)

An item shows an “Expired” status when the winner didn’t check out before your payment deadline. Here’s what Expired means and how to resend the link, offer the next bidder, or sell it to someone else.

by Thryft Ship

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Sales Assistant  ·  Support
What If a Customer Buys It Now and Also Has Bids?

If a Thryft Ship customer hits Buy It Now and also has open bids, use Delayed BIN or a checkout-message note so they get one combined checkout.

by Thryft Ship

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Sales Assistant  ·  Support
Bids vs. Buy It Now

Bids vs. Buy It Now on Thryft Ship: how auction bidding works, how Buy It Now wins instantly, how to use both on one item, and what Delayed BIN does.

by Thryft Ship

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Shipping and USPS
How to print labels two per page

How to print two shipping labels on one page in Thryft Ship to save paper and ink — turn on the two-per-page option before you print.

by Thryft Ship

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Sales Assistant  ·  Support
What to Do If Your Drop Has More Than 50 Items

Running a drop with more than 50 items? Learn how Instagram’s API limit works, and how Thryft Ship auto-pauses posting.

by Thryft Ship

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Sales Assistant  ·  Support
How Captioning Works in the Sales Assistant

See how the Sales Assistant writes captions in your voice — and how your Bid and BIN prices stay synced to the caption automatically.

by Thryft Ship

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Accepting Payments  ·  Support
Thryft Ship Payments: Pending vs Available Funds

A “pending” payment in Thryft Ship just means the customer’s payment is approved but still settling through Stripe. It moves to your available balance automatically.

by Marlee

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