Support - Thryft Ship

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Sales Assistant: Setup Create Your First Drop How Open Bags Work USPS Rates & Branded Boxes Payments & Billing

🚀 Running Your Business

Everything you need to run drops, collect payments, and manage orders in one place.

Sales Assistant

Run your entire Instagram drop automatically — from posting inventory to collecting payment.

1. Complete onboarding (Stripe + Instagram + settings)
2. Create your first drop from the Sales Hub
3. Understand bids, BINs, claims, and questions
4. Learn how automatic checkout works (open bags + local pickup)

Open Sales Assistant Guides →

Payments & Billing

Learn how to accept payments, understand fees, and manage payout-related settings.

Go to Payments & Billing →

Features & Settings

Learn how Thryft Ship works day-to-day — orders, settings, workflows, and best practices.

Go to Features & Settings →

Getting Started

New to Thryft Ship? Start here to set up your account and understand the basics.

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📮 Shipping & Logistics

USPS guidance, packaging tips, and help troubleshooting shipping issues.

USPS Rates and Shipping

Understand USPS rates, rules, and when to use branded USPS boxes.

Go to USPS Rates →

General Shipping Questions

Packaging best practices, shipping to military bases, and common shipping scenarios.

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Troubleshooting

Missing scans, returns, failed checkouts, and other issues — with quick fixes.

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Frequently Asked Qs

Fast answers to the most common questions about Thryft Ship.